Company Services
Liner is consistently dedicated to serving as a benchmark enterprise in the field of cartoning machines. By introducing advanced manufacturing and inspection equipment, we continuously enhance product quality and accelerate production efficiency. Moving forward, we will continue to strengthen our service capabilities to provide you with highly efficient solutions.
After-sales
Better after service equals longer equipment life, and in addition to a longer warranty, we have prepared other services to ensure that your equipment is up and running. In order to meet the production needs of our customers, providing the machine is only the first part of the service, we can provide you with including and not limited to the following.
- One-year warranty for all models
- One-on-one technical guidance
- Detailed video tutorials
- Web-based and on-site troubleshooting services
- Online service support with wifi system
Technical Support
We have a dedicated sales and engineering team behind our machines. Solving your equipment problems in a timely manner is always our service objective. With Liner, technical questions about your equipment will be answered professionally. We offer a wide range of technical support to ensure that you can run an efficient production program.
- Assist installation and commissioning
- Remote technical guidance
- Machine optimization support
- Door-to-door assistance
Accessory Offerings
Liner is equipped with a standardized spare parts inventory system, so that both wearing parts and customized requirements can be prepared as quickly as possible. The shortest delivery time and the best quality of spare parts are important reasons for you to choose us, to ensure the supply of critical parts to better support your production plan.
- Provide wearing parts
- Fast delivery
- Meet the customized needs of special parts
- Extraordinary measures in the face of urgent customer needs
Multi-directional services
In order to meet the various needs of our customers, we have prepared more comprehensive service options, not only to ensure that everything is responded to, but also to help you in the fastest and most convenient way. Liner will prepare professional online customer service and experienced local field technicians to respond to your questions.
- 24/7 customer service response
- Video remote guidance
- Special foreign offices
